Responsible Gaming —
vs78's Commitment
vs78 believes entertainment should always be safe and controlled. Follow our responsible gaming guidelines to enjoy a positive experience.
Why Is Responsible Gaming Important?
Online gaming is a form of entertainment — but it can cause problems when it becomes a habit. At vs78 we always want our players to live a healthy and balanced life. Responsible gaming means understanding your limits, managing your budget, and treating gaming purely as a source of entertainment.
We provide multiple protective tools on our platform to help keep you safe. From setting deposit limits to self-exclusion — everything is within your reach. Our goal is to create an environment where gaming is always enjoyable and never harmful.
Our Protective Measures
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing it requires a 7-day waiting period.
Time-Out Feature
Temporarily pause your account for a set period — from 24 hours up to 6 weeks. No transactions or gaming are possible during this time.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Options range from 6 months to permanent closure. Once active, reopening the account is not straightforward.
24/7 Support
For any issue, our Bangla-speaking support team is available in live chat seven days a week, 24 hours a day. If you have a gaming problem, contact us right away.
Reality Check
Set reminders at regular intervals to let you know how long you have been playing and how much you have wagered. Stay aware, stay safe.
Account Verification
A KYC process is followed to confirm age. This protects minors and ensures transparency on the platform.
Ask Yourself
Problem gaming often starts gradually. The questions below will help you understand your own situation. If the answer to three or more questions is "yes", it is recommended that you speak with our support team.
Remember, asking for help is a sign of strength. vs78 is always here for you.
- Are you spending more than your budget and feeling worried about it?
- Are you increasingly tempted to play more in order to recover money you have lost?
- Are you hiding your gaming from family or friends?
- Do you feel restless or irritable when you are not gaming?
- Are your daily responsibilities (work, family, studies) being affected?
- Have you tried to stop gaming but been unable to?
- Are you borrowing money or dipping into savings for gaming?
How to Use the Tools
Set a Deposit Limit
Log in to your account and set a deposit limit from "Account Settings". You can choose a daily maximum, weekly, or monthly limit.
Activate Time-Out
If you need a temporary break, select time-out from the "Responsible Gaming" menu. Your account will not become active again before the set period ends.
Request Self-Exclusion
If you want a long-term break, contact our support team directly via live chat. Options of 6 months, 1 year, or permanent closure are available.
Reality Check Reminder
Keep reality check turned on to receive pop-up notifications at set intervals during gaming sessions. This will keep you aware of how much time and money you are spending.
Review Account History
View your transaction and gaming history at any time. This is an effective step for maintaining transparency and understanding your own patterns.
Live Chat Support
For any concern or issue, speak directly with our 24/7 Bangla-speaking support team via live chat. We are ready to help without judgment.
The Core Principles of Responsible Gaming
At vs78, responsible gaming is not just a rule — it is part of our culture. We believe gaming should be a source of enjoyment in every player's life, never a source of stress.
Always keep the following principles in mind:
- Play for entertainment only — not as a source of income.
- Only use money you can afford to lose without harming your household.
- Do not chase losses by placing more bets to recover money you have lost.
- Set a budget and time limit before you play and stick to them.
- Avoid gaming when drinking alcohol or under emotional stress.
- Only those aged 21 or above may use vs78.
Support Services
If you feel gaming is having a negative impact on your life, take action quickly. Seeking help is an act of courage.
Live Chat
Instant support in Bangla 24/7
Email Support
Minor Protection
vs78 strictly enforces a 21+ age limit. Every user's age is verified at registration. We do not provide gaming services to minors under any circumstances.
If there are younger members in your household, take the following steps:
- Use a strong password for your gaming account and do not share it with anyone.
- Always log out after use, especially on shared devices.
- Use parental control software on devices to keep children safe online.
- If a minor uses your account, notify our support team immediately.
For Ages 21+
vs78 is for adults only. Please confirm your age and play responsibly.
Need help?
We are here for you
Our support team is available 24/7 for any gaming-related concern.
Contact us via live chat or check our FAQ.