vs78 Terms and Conditions

01 General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between the vs78 platform ("Platform", "we", "vs78") and the user ("you", "player", "member"). By visiting the vs78 website, completing registration, or beginning to use any service, you are considered to have fully accepted these terms.

Key Definitions

• "Platform" — refers to the vs78 website as a whole, its mobile interface, and all associated services.
• "Member" — any person holding an active registered account on vs78.
• "Real Money" — Bangladeshi Taka (BDT/৳) deposited into an account.
• "Bonus Funds" — credits granted as part of a promotion or offer, subject to specific wagering conditions.
• "Wagering Requirement" — the condition requiring a specified amount to be wagered before a bonus can be withdrawn.

02 Account Registration and Eligibility

To open an account and use services on vs78, you must meet the following eligibility requirements:

Information Provided at Registration

The information you provide at registration must be accurate, complete, and up to date. vs78 may at any time request relevant documents (such as a national identity card or birth certificate) for identity verification. Providing false or misleading information will result in account cancellation and the associated balance may be forfeited.

03 Account Security and Responsibility

You are solely responsible for the security of your vs78 account. The following measures are mandatory:

• Keep your password strong and confidential — never share it with any third party.
• Log out properly after each session, especially on shared devices.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Transferring, selling, or renting your account to a third party is strictly prohibited.
• Playing on behalf of others or placing bets using a third party's funds is not permitted.

vs78 will not be held responsible for any loss resulting from misuse of or unauthorized access to an account if you have not followed these security guidelines.

04 Deposit and Withdrawal Policy

Deposit Terms

The following payment methods are accepted on vs78: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Deposited amounts are added to your account promptly.

• Minimum deposit: ৳500 (per method)
• Only deposits from a payment account registered in your own name are accepted.
• Deposits made through a third party are strictly prohibited.
• vs78 reserves the right to reject or investigate any suspicious deposit.

Withdrawal Terms

The following conditions apply to withdrawals:

• Minimum withdrawal: ৳1,000.
• Withdrawal processing is generally completed within 1 hour.
• Withdrawals can only be made via the same method used for the deposit.
• Withdrawals will be held if the wagering requirement on a bonus has not been met.
• vs78 may place a withdrawal on hold if identity verification has not been completed.

05 Bonus and Promotion Terms

vs78 offers various promotions and bonuses from time to time. By claiming these bonuses, you fully accept the associated terms and conditions.

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20x (twenty times), meaning you must wager 20 times the total of the bonus plus the deposit before withdrawing.

General Bonus Terms

• Each bonus offer has a specific validity period — any unused bonus expires at the end of that period.
• Bonus funds cannot be withdrawn directly; they can only be converted to real money after the wagering requirement has been met.
• The same bonus cannot be claimed twice.
• If any strategic or coordinated betting method is used to gain bonus benefits, vs78 may cancel that bonus.
• vs78 reserves the right to modify or cancel any promotion at any time.

06 Gaming Rules

All games on vs78 are conducted fairly and transparently. The following rules apply to ensure fair play for all players:

• Bets cannot be changed once a game round has started.
• If a game is cancelled due to a technical error, the full bet amount will be refunded.
• vs78 reserves the right to void any winnings obtained as a result of a software bug or error.
• If the internet connection is lost during a game session, the last game result will be stored in the server log.
• All games on vs78 are provided solely for entertainment and lawful gaming purposes.

Game Break Feature

Any member may voluntarily request to temporarily lock their account for a specified period. To learn more about this feature, visit our Responsible Gaming page.

07 Prohibited Activities

The following activities are strictly prohibited on the vs78 platform and may result in permanent account closure and forfeiture of associated funds:

• Using the platform for money laundering or illegal financial activities.
• Creating multiple accounts to claim bonus or promotion benefits.
• Operating games using bots, scripts, or automated software.
• Attempting to hack or manipulate the system or its algorithms.
• Coordinating with other players to gain an unfair advantage (collusion).
• Opening an account using a false identity or another person's information.
• Allowing minors to use an account or playing on their behalf.
• Attempting unauthorized access to any system on the platform.

08 Account Suspension and Closure Policy

vs78 reserves the right to temporarily or permanently close a member's account in the following circumstances:

• Violation of any clause in these terms and conditions.
• Providing false or incorrect information at registration.
• Failure to submit requested identity verification documents.
• Suspicious financial transactions or fraudulent activity.
• Threatening or abusive behavior toward other members or vs78 staff.

Voluntary Account Closure

Any member who wishes to close their account may submit a request via our 24/7 live chat or email. The opportunity to withdraw any real money balance will be provided before the account is closed.

09 Responsible Gaming

vs78 believes that gaming should be entirely for entertainment. We encourage members to practice responsible gaming. The following tools are available to all members:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Your account can be temporarily locked for a specified period.
• Bet Limits: You can set your own maximum limit per bet.
• Awareness Tools: Access to review your gaming history and spending information.

If any signs of gaming addiction appear, help should be sought immediately. For more details on this, visit our Responsible Gaming page.

10 Privacy and Data Protection

vs78 takes great care regarding the privacy and protection of your personal information. We keep all data secure using SSL encryption technology. Your personal information will not be sold or transferred to third parties for free, but may be shared with relevant authorities in the following cases:

• In response to a legal obligation or a valid court order.
• For the purpose of fraud prevention or investigation.
• With identity verification service providers (limited to necessary information only).

To learn about our full privacy policy, please read the Privacy Policy page.

11 Limitation of Liability

vs78 does not accept any liability or compensation in the following circumstances:

• If gaming is disrupted due to loss of internet connection or an issue with the user's device.
• Due to an error or delay by a third-party payment service.
• If the security of an account is compromised by the user (such as password sharing).
• If the service is disrupted due to an unexpected natural disaster or man-made calamity.
• For any financial loss arising from gaming, as gaming is done entirely voluntarily and with full knowledge of the risks involved.

vs78 is always committed to maintaining quality of service, however our liability for any unexpected technical issues is limited to the balance present in the relevant user's account at that time.

12 Right to Amend Terms and Conditions

vs78 reserves the right to change, modify or update these terms and conditions at any time. For any significant changes, we will:

• Update the "Last Updated" date on this page.
• Attempt to notify members at their registered email address.
• If a member continues to use the platform after the changes, they will be considered to have automatically accepted the new terms and conditions.

Therefore, it is recommended that you visit this page regularly to stay updated on the latest version of the terms and conditions.

13 Contact & Dispute Resolution

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

Dispute Resolution Process

If any dispute arises, it will be resolved through the following steps:

1. First, a direct discussion will be attempted via live chat.
2. If not resolved via live chat, submit a detailed complaint by email.
3. The vs78 team will investigate and provide a decision within 48 hours.
4. The decision is final and binding on both parties.